Terms of Service

Welcome to GreatNet Hosting ("GreatNet", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our Minecraft server hosting services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Services.

Account Usage and Responsibilities:

Account Creation and Security: You must be at least 18 years old to create an account and use our Services. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other security breach.

Acceptable Use: You may only use our Services for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:

  1. Hosting or distributing illegal content, including hate speech, child pornography, or copyrighted material without permission.
  2. Engaging in activities that disrupt or harm other users, such as DDoS attacks or cheating in online games.
  3. Violating the intellectual property rights of others.
  4. Using excessive bandwidth or system resources that negatively impact other users.
  5. Attempting to gain unauthorized access to our systems or networks.

Server Usage:

Server Content: You are solely responsible for all content uploaded, stored, or transmitted through your server. You agree to comply with all applicable laws and regulations regarding such content.

Backups: We encourage you to regularly back up your server data. We are not responsible for any loss of data.

Payments and Fees:

Payment Terms: You agree to pay for the Services you select at the then-current rates displayed on our website. Payment is due in advance for the chosen service period. We accept various payment methods as listed on our website. All charges are exclusive of applicable taxes, which you will be responsible for paying.

Refunds and Chargebacks: We have a strict no-refund policy. All sales are final. You acknowledge that due to the nature of our Services, refunds and chargebacks will not be considered. If a chargeback is filed against us, you agree to cooperate with us in resolving the issue. We reserve the right to suspend or terminate your account if a chargeback is filed.

Service Availability:

We strive to provide high availability of our Services. However, we cannot guarantee uninterrupted service. We may occasionally need to perform maintenance or experience downtime due to unforeseen circumstances. We will make commercially reasonable efforts to minimize downtime and provide advance notice when possible.

Intellectual Property:

GreatNet owns all intellectual property rights associated with the Services, including the content, trademarks, and copyrights. You are granted a non-exclusive, non-transferable license to use the Services in accordance with these Terms.

Limitation of Liability:

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE WILL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT OF YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES.

Term and Termination:

These Terms will remain in effect until terminated by either party. We may terminate these Terms or suspend your access to the Services at any time for any reason, including but not limited to your violation of these Terms. You may terminate these Terms by closing your account with us or reaching out VIA: email, Discord or the panel.